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Humidors Plus Support



At Humidors Plus, Inc. pleasing our customers is a major issue. Remember, just because we extend great prices on our humidors & accessories doesn't mean you have to sacrifice customer & product support. In this section I will fill you in on helpful information from setting up & maintaining you cigar humidor to questions & concerns regarding your purchase.

 1) Conditioning the Interior (Spanish cedar)
First, before placing your cigars inside your new humidor, wipe the interior with a lint-free cloth dampened lightly with distilled water. This picks up any
residue from the manufacturing process and also conditions the interior to accept a certain amount of moisture which will be prevalent once your cigars are placed inside your humidor. If this is not done, the dry wood may suck moisture out of your cigars and/or your humidifier.

 2) Moistening the Humidifier
Next, place your humidifier into a container of distilled water large enough to allow it to be submerged in the distilled water. The humidifier will be slightly buoyant, so you may have to reverse the humidifier's direction in the container to insure that it has been thoroughly moistened. It should take approximately 30 minuets of soaking to fully moisten the humidifier. Note: Never use tap water which may contain unsavory elements. Next, making sure the humidification unit is not saturated and dripping wet, place it in its rightful place in the humidor, close the lid and wait 24 hours. This completely conditions the interior of your new humidor to maintain the freshness of your cigars.
Why not fill with tap water? Tap water (as well as spring water) contains minerals which tend to clog the humidifier element. In addition, tap water contains chemicals which may impart an unpleasant odor to your cigars.

 3) Calibrating your Hygrometer
Dampen a towel (not dripping wet, but good & damp), then wrap the hygrometer in the towel for 30 to 45 minutes. Then quickly unwrap it and read the humidity. If your hygrometer is perfectly calibrated (few are) it will be reading exactly 100% humidity. Most likely, it will be reading somewhere between 80 and 90%. That's OK - if it's reading 90%, then you know that when it's in your humidor and reading 65, your humidor is really at 75%. Next turn over your hygrometer and adjust the calibration screw accordingly.
Wanna get a little more technical? No problem. Luckily, as nature would have it, when salt and water (NaCl and H2O for you studious types), are in a saturated solution at equilibrium, the resultant humidity is 75%. This gives are a fantastic reference point to calibrate our hygrometers. Here's the procedure you should use:
Get a bottle cap of some sort - any bottle cap will do! Fill it with regular table salt. Then place a few drops of water on the salt. DO NOT put to much water on the salt. The salt should only be damp, not a liquid solution.
Then put the bottle cap of salt and your hygrometer in a see-through, freezer bag. Seal the freezer bag & wait several hours (about six). The humidity inside the bag will be 75%.
Compare it to your hygrometer. You will then know exactly how far off your hygrometer is, just like with the damp towel test, above.
That is it! Your humidor & its components are now fully prepared to recreate the optimum conditions for maintaining the freshness of your cigars!

 Maintaining & Caring for your Humidor
Taking care of your cigar humidor is truly simple and doing so will provide you
with years of good use.

Placement:
Never store your humidor in direct sunlight. This may fade the wood & heat
the inside of the humidor damaging your cigars. Keep your humidor away
from heat or cold, like a window or fireplace.
Cleaning:
Use a soft, lint-free cloth when you wish to clean the exterior of your humidor.
Never use polishes of any sort.
Never use any kind of cleaning solutions for the inside of your humidor.
The chemicals will be absorbed into the cedar & can ruin the flavor of
your cigars.



Ordering, Shipping, & Payment Options

Below, you will find all the information you need about placing an order
with Humidors Plus. To make your online experience as
pleasant & simple as possible, we offer a variety of choices.



 ORDERING
1) Online
For your convenience and peace of mind, all online orders can be placed on
our Secure Online Order Form. This form is situated on a Secure Web Server.
A Secure Web Server is a computer specifically set up to send and receive
encrypted information over the World Wide Web, which prevents the
information from being viewed. All the order information which you transmit
to the Secure Web Server will be encrypted and kept confidential.
Information is therefore kept completely safe when you send it from
your computer to ours.

2) Phone
If you wish to phone in your order direct, please feel free to call in any time
Monday-Saturday 9:30am-6:30pm eastern standard time.   954-292-9030.



3) Mail
Wish to order by mail? Simply list your items:

Fill it out, & specify the products you wish to order in the comments box.
Then mail it in along with your payment to:

Humidors Plus
W. Wilkinson BLVD. #153
Belmont, NC
28012


 Payment Options:
All prices are in US dollars.
1) Credit Cards:
We accept Visa, Master Card, American Express, & Discover
2) Checks (Make payable to Humidors Plus)
3) Money Orders (Make payable to Humidors Plus)


 Shipping:
US shipments delivered via UPS
UPS Ground (standard) (approximately 5 business days for delivery)
UPS 3 day Select
UPS 2nd day Air
UPS Next day Air
We also ship Internationally !
All merchandise is shipped once payment is received. All credit card
orders submitted online, by phone, or fax will be processed immediately.
All online submissions will receive purchase confirmation instantly upon
submission of order. Orders are shipped within 24-48 hours from the time
you place your order. Orders by check are shipped once the payment
clears through the bank.
COUNTRY
S/H
 Afghanistan
TBD
Albania
TBD
Algeria
TBD
Andorra
TBD
Angola
TBD
Anguilla
TBD
Antigua
TBD
Argentina
TBD
Armenia
TBD
Aruba
TBD
Australia
TBD
Austria
TBD
Azerbaijan
TBD
Azores
TBD
 Bahamas
TBD
Bahrain
TBD
Bangladesh
TBD
Barbados
TBD
Belarus
TBD
Belgium
TBD
Belize
TBD
Benin
TBD
Bermuda
TBD
Bhutan
TBD
Bolivia
TBD
Bosnia­Herzegovina
TBD
Botswana
TBD
Brazil
TBD
British Virgin Islands
TBD
Brunei Darussalam
TBD
Bulgaria
TBD
Burkina Faso
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Burma
TBD
Burundi
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 Cameroon
TBD
Canada
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Cape Verde
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Cayman Islands
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Central African Republic
TBD
Chad
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Chile
TBD
China
TBD
Colombia
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Comoros
TBD
Congo
TBD
Corsica
TBD
Costa Rica
TBD
Cote d'Ivoire (Ivory Coast)
TBD
Croatia
TBD
Cyprus
TBD
Czech Republic
TBD
 Denmark
TBD
Djibouti
TBD
Dominica
TBD
Dominican Republic
TBD
 Ecuador
TBD
Egypt
TBD
El Salvador
TBD
Equatorial Guinea
TBD
Eritrea
TBD
Estonia
TBD
Ethiopia
TBD
 Faroe Islands
TBD
Fiji
TBD
Finland
TBD
France (incl. Monaco)
TBD
French Guiana
TBD
French Polynesia
TBD
 Gabon
TBD
Gambia
TBD
Georgia, Republic of
TBD
Germany
TBD
Ghana
TBD
Gibraltar
TBD
Great Britain and Northern Ireland
TBD
Greece
TBD
Greenland
TBD
Grenada
TBD
Guadeloupe
TBD
Guatemala
TBD
Guinea
TBD
Guinea­Bissau
TBD
Guyana
TBD
 Haiti
TBD
Honduras
TBD
Hong Kong
TBD
Hungary
TBD
 Iceland
TBD
India
TBD
Indonesia
TBD
Iran
TBD
Iraq
TBD
Ireland
TBD
Israel
TBD
Italy
TBD
 Jamaica
TBD
Japan
TBD
Jordan
TBD
 Kazakhstan
TBD
Kenya
TBD
Kiribati
TBD
Korea,Republic of (South)
TBD
Kuwait
TBD
Kyrgyzstan
TBD
 Laos
TBD
Latvia
TBD
Lebanon
TBD
Lesotho
TBD
Liberia
TBD
Libya
TBD
Liechtenstein
TBD
Lithuania
TBD
Luxembourg
TBD
 Macao
TBD
Macedonia, Republic of
TBD
Madagascar
TBD
Madeira Islands
TBD
Malawi
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Malaysia
TBD
Maldives
TBD
Mali
TBD
Malta
TBD
Martinique
TBD
Mauritania
TBD
Mauritius
TBD
Mexico
TBD
Moldova
TBD
Montserrat
TBD
Morocco
TBD
Mozambique
TBD
 Namibia
TBD
Nauru
TBD
Nepal
TBD
Netherlands
TBD
Netherlands Antilles
TBD
New Caledonia
TBD
New Zealand
TBD
Nicaragua
TBD
Niger
TBD
Nigeria
TBD
Norway
TBD
 Oman
TBD
 Pakistan
TBD
Panama
TBD
Papua New Guinea
TBD
Paraguay
TBD
Peru
TBD
Philippines
TBD
Pitcairn Island
TBD
Poland
TBD
Portugal
TBD
Puerto Rico
TBD
 Qatar
TBD
 Reunion
TBD
Romania
TBD
Russia
TBD
Rwanda
TBD
 Saint Christopher (St. Kitts) and Nevis
TBD
Saint Helena
TBD
Saint Lucia
TBD
Saint Pierre and Miquelon
TBD
Saint Vincent and the Grenadines
TBD
San Marino
TBD
Sao Tome and Principe
TBD
Saudi Arabia
TBD
Senegal
TBD
Serbia­Montenegro (Yugoslavia)
TBD
Seychelles
TBD
Sierra Leone
TBD
Singapore
TBD
Slovak Republic
TBD
Slovenia
TBD
Solomon Islands
TBD
Somalia
TBD
South Africa
TBD
Spain
TBD
Sri Lanka
TBD
Sudan
TBD
Suriname
TBD
Swaziland
TBD
Sweden
TBD
Switzerland
TBD
Syria
TBD
 Taiwan
TBD
Tajikistan
TBD
Tanzania
TBD
Thailand
TBD
Togo
TBD
Tonga
TBD
Trinidad and Tobago
TBD
Tristan da Cunha
TBD
Tunisia
TBD
Turkey
TBD
Turkmenistan
TBD
Turks and Caicos Islands
TBD
Tuvalu
TBD
 Uganda
TBD
Ukraine
TBD
United Arab Emirates
TBD
Uruguay
TBD
Uzbekistan
$58
 Vanuatu
TBD
Vatican City
TBD
Venezuela
TBD
Vietnam
TBD
 Wallis and Futuna Islands
TBD
Western Samoa
$40
 Yemen
TBD
 Zaire
TBD
Zambia
TBD
Zimbabwe
TBD



 Returning Merchandise
As hard as we try to offer fabulous products at incredible prices, there
will still be individuals that wish to return their merchandise. If within 30
days of your purchase, you wish to return merchandise you ordered from
1st Class Cigar Humidors, simply follow the steps below to expedite
your refund.


1) Be sure to repack all merchandise in its original packaging.
2) Be sure to enclose a copy of your original receipt (copy of your credit card
statement referencing the charge if possible) inside the box.
3) Upon receipt of the package, we will go ahead an issue a refund
in the same form that payment was made. Credit cards will receive a
credit to their account, individuals who made payment in the form of a
check or money order will receive their refunds by company check.

Return all merchandise to:

Telephone:(954) 292-9030
Fax:(704)215-6890
Humidors Plus
W. Wilkinson BLVD. #153
Belmont, NC

Phone & Online Orders Accepted
With Major Credit Cards
Discover
We also accept Checks or Money Orders




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 Humidors Plus All Rights Reserved 2002-18